The role of employee health and wellness in the agency world has risen to the top of the agenda in the last two years — for good reason. Why is it important for agencies to place a high value on wellness strategies for their teams? As the world grapples with unprecedented challenges to our mental and physical health, employers can serve as a key source of support, encouragement and resource. Not only does promoting employee health help prevent burnout among individuals and teams, it helps people feel more connected to their organization. MM+M speaks with Kristin Cahill about how GCI Health is staying true to its mantra “Inspired by People” in listening to and learning from its employees to best support them.